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Quality Inspection & Audits
Online Booking

With decreasing product life cycles and time-to-market, the challenge to deliver quality products on-time increases.

Your Challenges

If a product does not meet the appropriate quality specifications for the marketplace – either after or late in the production stage – the result can be loss of product and revenues, delayed shipment or wasted materials, and the potential risk of increased returns.

The stats vary, but around 10% of physical stores' products are returned due to poor quality whilst almost 1/3 of products sold online are returned. Around 1/5 of all returns due to damaged products or poor quality. This equates to 1.8% of all physical store sales will be returned and 6% of online sales.

Average Return Rate 6% Online Apparel Retailers
Cost of Returns 3-5 times the selling price
Cost of Returns $30,000 For 10K Units @ USD10 MSRP

Why InSpec?

✓ Quality Inspection and Audit Services with Fast & Easy Online Booking
✓ Same Day Report To Help You Make Timely Decision
✓ Real-time Quotation based on All-inclusive Pricing
✓ Online Dashboard to Monitor Your Draft Bookings & Reports
✓ Performed by Bureau Veritas Team & Available in 18 Countries

INSPEC BY BV is a online booking platform to improve your product quality and reduce returns with systematic inspection and audits. You will experience a fast, easy to use booking flow for your product inspection services, which you can book one of our next available product specialists to be at your factory for service as quickly as next day.

bookInspec

INSPECTION Solution:

With InSpec by BV, you can schedule your inspections online at over 18+ factory locations.  You can verify your product quality throughout various stages of production such Initial production check stage (IPI), During production check (DUPRO) and finally Pre-shipment inspection (PSI).   Here are the reasons why you need to conduct an inspection:

☑  Cost Reduction - Reduce future costs including risk of rejects, charge backs and returns as well as recalls and brand/reputational damage.

☑  Revenue Improvement - Prevent late shipment and stop paying for defective goods.

☑  Quality Improvement / CX Alignment - By inspecting products prior to shipment, the risk of poor quality products being released to market is reduced. It also allows you to have a perspective of your customer's buying "experience" pre-shipment.

☑  Process Improvement - Inspections are a source of data and manufacturing intelligence on how production processes are performing providing insights into how a better design might lead to higher quality and less waste.

AUDIT Solution:

Based on BV Best Practice protocols, our audits help companies and suppliers work together and improve performance by providing detailed results that clearly indicate areas of strengths and opportunities. We help you for selecting new suppliers, optimizing the number and quality of suppliers, and promoting relationships that improve overall performance.

☑  Technical - Audits the production capability and performance against proven quality principles. Key criteria assessed are policies, procedures and records that indicate the factory’s ability to deliver consistent quality over time, rather than at one given time or only for certain products.

☑  Social - Audits social compliance-related processes and controls, and reports on results. We leverage BV protocols for on-site monitoring, including confidential employee interviews, record testing, observations and management feedback.

☑  Environmental - Audits environmental-related processes and controls. We provide data for companies looking to identify and control their environmental impact and improve their environmental performance.

☑  Security - Audits security-related processes and controls to assist in assessing and enhancing security measures throughout the supply chain. Often required by many of the leading USA retailers and brands.

  • IPI

    Initial Production Check

    IPI_

    1-25% produced, typically performed at 10-20%. Not packed.

    Why inspect?
    Verifying first run quality requirements can help product consistency and minimize wasted time, scrap product, rework and shipping delays.

    Coverage:
    ✓ Conformity Check (i.e. product material, style, color, construction & accessories)
    ✓ Workmanship / Visual (basic function and appearance)
    ✓ Data Measurement
    ✓ On-site Testings
    ✓ Packing and Packaging
    ✓ Quantity 
    ✓ Shipping Marks
    ✓ Labelling, Printed materials and Markings

  • DUPRO

    During Production Check

     DUPRO_R

    26-99% produced, typically performed at 40-50%. Not packed.
    If less than 26% is produced ,we will carry out an IPI as default.

    Why inspect?
    Validates goods being produced continue to meet quality requirements.

    Coverage:
    ✓ Conformity Check (i.e. product material, style, color, construction & accessories)
    ✓ Workmanship / Visual (basic function and appearance)
    ✓ Data Measurement
    ✓ On-site Testings
    ✓ Packing and Packaging
    ✓ Quantity 
    ✓ Shipping Marks
    ✓ Labelling, Printed materials and Markings

  • PSI

    Pre-Shipment Inspection

    PSI_R

    100% produced. 80% packed.
    If less than 100% is produced/80% packed, we will carry out a DUPRO/IPI as default

    Why inspect?
    Assess whether final product meets all quality specifications (i.e. color, workmanship, label, function, fit, packaging of product, etc.) and can be shipped without delay.

    Coverage:
    ✓ Conformity Check (i.e. product material, style, color, construction & accessories)
    ✓ Workmanship / Visual (basic function and appearance)
    ✓ Data Measurement
    ✓ On-site Testings
    ✓ Packing and Packaging
    ✓ Quantity 
    ✓ Shipping Marks
    ✓ Labelling, Printed materials and Markings

  • AUDIT

    Process Controls Assessment

    audit

    Challenges
    In today’s highly competitive consumer market, buyers need a supplier base that will partner with them to meet all aspects of production, from design and quality to product life cycle times and delivery requirements. However, how do you effectively select new partners? How do you monitor the progress of existing vendors? And how can you effectively work with suppliers and factories to keep the focus on quality as well as time?

    Our solution
    Based on BV Best Practice protocols, our audits, covering environmental, social, quality and security controls; help companies and suppliers work together and improve performance by providing detailed results that clearly indicate areas of strengths and opportunities. We help buyers select new suppliers whilst maintaining the quality of suppliers; and we help suppliers optimize their total audit cost whilst helping open up partnerships with the world's leading retailers and brands.

  • Remote Sourcing Support

    Remote Inspection | Audit | Training

    Remote Inspection

    Bureau Veritas has deployed remote inspection services in multiple use cases and business units around the world.  We are pleased to be in a position to leverage this experience to help evolve the way we do business with our clients to elevate safety, quality and efficiency during this difficult time.

    Our Remote Inspection services enables us to:  
    ✓ Keep our employees and customers safe by eliminating direct contact and adhering to social distancing best practices
    ✓ Keep critical tasks moving forward in the face of travel restrictions and site access restrictions

Bureau Veritas Remote Sourcing Solutions

Your Products

Whilst there are some commonalities in terms of quality criteria thresholds for each product, each product also has its own unique dynamics and challenges. Our inspectors and auditors are product specialists; we are an extension of your own quality function.

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  • softlines

    • Garment & Apparel
    • Footwear
    • Fabric & Linen
    • Soft furnishings
    • Bags & Accessories
    • Activewear
    • Smart Wear
    • Leather Apparel
    • Bedding Sets
    • Home Furnishings

  • hardlines

    • Home Products
    • Outdoor Products
    • Kitchenware
    • Luggage
    • Sporting Goods
    • Office Supplies
    • Arts and Supplies
    • Pet Care
    • Jewelry and Watches
    • Gifts & Premium
    • Packing & Gift Boxes

  • TOYS & JUVENILE

    • Classic Toys
    • Electronic Toys
    • Arts & Crafts
    • Toys Jewelry
    • Plush Toys
    • Costumes
    • Baby Strollers
    • Baby Furnishings
    • Child Bedding Sets
    • Toy Cosmetic Kits

  • ELECTRICAL & ELECTRONICS

    • Home Appliances
    • Convection, Mini-Ovens & Microwave Ovens
    • Consumer Electronics
    • USB Hubs
    • Audio & Video Equipements
    • IT Equipments
    • Televisions
    • Lighting Products

Our TEAM

Bureau Veritas has over 12,000 TIC specialists including inspectors, auditors and lab professionals located in all the major sourcing and selling regions. With rich consumer product knowledge, we help verify your product meets the safety and quality requirements for your destination market, and your factories maintain best in class process controls around quality, security, social and environmental compliance.
 

Frequently Asked Questions

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