BV AAFA Webinar: Optimize Customer Engagement and Sustainability: Strategies to Improve Acquisition, Retention, and Satisfaction

Bureau Veritas will sponsor the American Apparel and Footwear Association (AAFA) Optimize Customer Engagement and Sustainability: Strategies to Improve Acquisition, Retention, and Satisfaction Webinar taking place November 21, 2024 at 2:00 PM ET

Rick Horwitch will speak about:

• The importance of product quality as a key driver of customer acquisition, retention, and satisfaction.
• How product quality is often the most basic and essential expectation for consumers when making a purchase.
• How C-level executives in various roles (Merchandising, Marketing, Digital, Transformation) view the relative importance of product quality compared to other factors like price, sustainability, brand image, and customer service.

American Apparel and Footwear Association 
Optimize Customer Engagement and Sustainability: Strategies to Improve Acquisition, Retention, and Satisfaction Webinar
November 21, 2024
2:00 PM ET
Free

The American Apparel & Footwear Association is a national trade association representing apparel, footwear and other sewn products companies, and their suppliers, which compete in the global market. Bureau Veritas is proud to be a Sponsor of the AAFA.