US & Europe · Global Retail What looks well-managed often isn't."Many senior executives believe their supply chain is well managed. But when you look beyond headline pass rates, workmanship defect rates in expansion hubs can be three times greater than in China, and abort rates are roughly double. The companies that weathered disruptions best were the ones that knew exactly where their exposure was."
Rick Horwitch Chief of Supply Chain & Sustainability Strategy, Global Retail Lead
| | Region · China Local excellence is designed locally."China remains the benchmark for manufacturing depth and capability. But what works in China does not automatically work elsewhere. Local factors — transportation, workforce skill sets, cultural differences — all shape how quality systems perform on the ground. Wherever you are expanding, work with the right partner, act fast, learn fast, and close the gaps."
Catherine Wang Director of Supply Chain Solutions, China
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Region · Southeast Asia Quality belongs at the start, not the finish."High-performing organizations treat quality as a strategic pillar, not a final checkpoint. They embed it early, use risk-based testing, and invest in capability building continuously, not just when issues arise."
Marinela Perucho Head of Operations, Supply Chain Solutions, Southeast Asia
| | Region · South Asia, MEA Greater access. Greater expectations."As global brands diversify away from China, South Asia is clearly benefiting, and the EU-India Free Trade Agreement will further accelerate this shift by opening significant export opportunities. But greater access comes with greater expectations. Clients are no longer selecting suppliers purely on cost and capacity. They are prioritizing consistent quality, reliability, transparency, ESG compliance, and digital visibility. The next phase will be captured by those who can deliver consistent, transparent, and compliant operations at scale."
Kazi Nazrul Islam Area Operations Manager, Supply Chain Solutions, South Asia, Middle East & Africa
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Global · Footwear From China Plus One, to multi-country reality."Vietnam now accounts for 37.4% of all US footwear imports. China sits at 23.8%. The brands navigating this well share one thing in common: they didn't just redirect compliance to a new geography. They rebuilt it. They are choosing suppliers based on verified capability, not assumed competence."
Paul Bridge Director of Footwear, Leather and Accessories
| | Global Client Solutions Predictability beats firefighting."Across the clients we support, those who move quality upstream share a common mindset. They want predictability, not firefighting. The evidence is clear: the cost of intervening early is a fraction of the cost of reacting late."
Michael Wu Head of Global Client Solution and Technical Service, Supply Chain Solutions
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